Kundendienst-Verband e.V. (KVD)
With more than 1,500 members, Kundendienst-Verband e.V. (KVD) is the largest and most significant trade association of management personnel dedicated to after-sales service and service throughout the whole of Europe.
As a support group member, itec systems AG sponsors the association’s work, specifically with respect to the development of new potentials and research of new service trends.
IT Service Management Forum Deutschland e.V. (itSMF)
Founded in England in 1991, the Information Technology Service Management Forum (itSMF) is the world’s only independent and internationally recognised organisation for IT Service Management.
itSMF Deutschland e.V. offers a platform for the exchange of knowledge and experience between individuals, businesses, manufacturers and partnerships in Germany.
ServiceDesk Network
The ServiceDesk Network deems itself as a platform for the exchange of experience and knowledge between peers in the ServiceDesk and Support field.
Members benefit from the exchange with over 100 fellow specialists in Germany, Austria and Switzerland, and thus directly participate in organisational and technological innovations.
